Legal

PrivacyPolicy

Effective Date: 2026

Rapid Water Recovery ("Company", "we", "our", or "us") operates a nationwide referral platform that connects consumers with independent third-party contractors specializing in water damage restoration, fire damage cleanup, mold remediation, and related services.

1. Scope of Services

We are not a restoration company. We act solely as a marketing and referral service that connects users with independent service providers.

2. Information We Collect

We may collect:

Personal Information

• Name
• Phone number
• Email address
• Property address

Service Request Information

• Type of damage (water, fire, mold, biohazard, etc.)
• Description of issue
• Urgency level

Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Match you with relevant third-party service providers
• Respond to your inquiries
• Improve our platform and marketing
• Detect fraud or abuse

4. Consent to Contact (TCPA Compliance)

By submitting your information through our website, you expressly consent to be contacted by us and/or our partner service providers via:

• Phone calls
• Text messages (SMS/MMS)
• Email

This may include automated dialing systems or prerecorded messages, even if your number is listed on a federal or state Do Not Call registry. Consent is not a condition of purchase.

5. Sharing of Information

You agree that we may:

• Share your information with one or more independent contractors or service providers
• Share with marketing partners solely to fulfill your request

We do not sell personal information for unrelated purposes, but information sharing for lead matching may be considered "sharing" under certain laws.

6. Your Privacy Rights (CCPA/CPRA – California Residents)

If you are a California resident, you have the right to:

• Request access to your personal information
• Request deletion of your data
• Opt-out of the sale or sharing of your personal information

To exercise your rights, contact: info@rapidwaterrecovery.com

You may also submit a request by visiting: https://rapidwaterrecovery.com/

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Analyze traffic
• Improve user experience
• Deliver targeted advertising

You can disable cookies in your browser settings.

8. Third-Party Services Disclaimer

All service providers are independent entities. We do not guarantee:

• Pricing
• Availability
• Licensing
• Quality of services

9. Data Security

We implement reasonable safeguards, but no system is fully secure.

10. Children's Privacy

Our services are not intended for individuals under 18.

11. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.

12. Contact Information

Email: info@rapidwaterrecovery.com
Website: https://rapidwaterrecovery.com/

13. Voicemail / Callback

If you cannot reach us by phone, you may leave a voicemail at (954) 539-6338 and we will return your call as soon as possible.