Rapid Water Recovery exists because finding a trustworthy restoration company in the middle of an emergency is brutal. Burst pipe at 3 AM, smoke damage after a fire, mold behind the drywall — homeowners shouldn't have to vet five contractors at the worst possible moment.
We are a referral service, not a restoration contractor. We don't own trucks, we don't dry your floors, and we don't bill your insurance. What we do is maintain a network of vetted, IICRC-certified local restoration companies and connect you with the right one when you call. The actual cleanup and restoration is performed by independent licensed companies operating in your area.
When you call our 24/7 line, a real person picks up — not a bot, not a voicemail. We capture the basics about your situation (type of damage, location, severity), then route the job to a qualified restoration company in our partner network that services your area. The partner contacts you directly to confirm timing, pricing, and next steps.
The service is free for homeowners. We are compensated by the restoration companies in our network when we send them qualified jobs. That means you get a vetted local pro on-site fast, and you don't pay anything to us for the connection. Your contract, pricing, and warranty are with the restoration company that performs the work — not with us.
Restoration companies don't get into our network by signing up online. To be eligible for our referrals, a partner has to hold current IICRC firm certification, carry general liability and workers' compensation insurance, maintain a verifiable business license in their state, and have a documented track record on independent review platforms.
We re-check credentials, insurance, and customer feedback on an ongoing basis. If a partner stops meeting our standards, they stop receiving referrals. The companies we connect you with do their own hiring, training, and quality control — but the bar to be in the network is set by us, and it is not low.
The reasons people call us first when something goes wrong — and tell their neighbors to do the same.
Real people, every time. Day or night, weekends, holidays.
We connect you with IICRC-certified companies in your area.
We get a qualified pro on-site quickly so damage doesn't get worse.
Our service is free for homeowners. You pay the restoration company.
The credentials and standards every restoration company must meet to receive referrals from us. We verify these before a partner ever takes a job from our network.
Active Institute of Inspection Cleaning and Restoration Certification at the firm level — required for every partner.
Partner technicians must hold current IICRC water damage restoration credentials before being dispatched on a job.
Partners handling biohazard or trauma scenes must follow OSHA bloodborne pathogen standards. We verify training records.
Partners working in pre-1978 properties must be EPA Lead-Safe certified under the federal RRP rule.
For complex water jobs, we route to partners with IICRC ASD-trained technicians on staff.
Mold jobs are routed only to partners with IICRC AMRT-trained remediators following S520 protocols.
Fire damage referrals go to partners with IICRC FSRT-credentialed technicians qualified to handle smoke and odor work.
Every partner must carry an active state license, general liability, workers' compensation, and pollution liability coverage.
So there is no confusion about who you are dealing with when you call us.
Rapid Water Recovery is a marketing and referral service, not a restoration contractor. We do not own restoration equipment, we do not employ field technicians, and we do not perform water damage restoration, fire damage restoration, mold remediation, biohazard cleanup, or odor removal services ourselves.
When you contact us, we collect basic information about your situation and refer you to an independent, third-party restoration company in our partner network that services your area. The restoration company you are connected with is solely responsible for the work performed at your property, including pricing, scheduling, quality, warranty, and any contractual obligations.
Our referral service is free for homeowners. We are compensated by the restoration companies in our network for qualified referrals. You should always verify the licensing, insurance, and credentials of any contractor before authorizing work, and read your contract carefully before signing.
Call our 24/7 line and we'll connect you with a vetted, IICRC-certified local restoration company. The service is free for you. A real person picks up.
